Should something happen.

Naturally, there is no such thing as 100 percent reliability. Even when we conduct comprehensive testing of the individual assemblies and the devices after manufacture, it is impossible to rule out the risk of malfunction.

In such cases, we guarantee repair as swiftly as possible and, if this is not possible within a short time, an exchange of the device.

For troubleshooting and resolving operating errors, we are at your service by telephone.

In most cases, a rapid solution can be found so that the sampling or measurement can be successfully completed on-site and the consequences of any fault can be minimised as far as possible.